Privacy
Privacy Policy
Effective March 23, 2026. This page explains how Four Brothers Junk Removal handles customer information collected through our website and service workflows.
Information We Collect
We collect the contact, location, service, and photo information you submit through our quote, booking, and contact forms. We may also collect call, SMS, and website analytics data needed to respond to your request and improve our service.
How We Use Your Information
We use your information to prepare estimates, schedule appointments, confirm jobs, provide customer support, send service updates, and operate our business. We may also use submitted information to prevent fraud, document service requests, and improve routing, staffing, and customer experience.
Calls, Texts, and Email
When you request a quote or booking, you agree that we may contact you by phone, email, or SMS about that request, your appointment, and related service updates. Message and data rates may apply. You can opt out of marketing texts by replying STOP, and you can contact us directly to update your communication preferences.
Sharing of Information
We do not sell your personal information. We may share information with service providers that help us operate scheduling, communications, payments, analytics, file storage, and marketing systems, but only as needed to support our business operations.
Data Retention and Security
We retain customer information for as long as reasonably needed to manage inquiries, completed services, operational records, and legal obligations. We use commercially reasonable administrative and technical safeguards, but no internet transmission or storage system is guaranteed to be completely secure.
Your Choices
You may contact us to request updates to your contact information, ask us to stop certain communications, or request deletion where appropriate. Some records may need to be retained for scheduling, accounting, dispute resolution, or legal compliance purposes.
Questions About Privacy?
Contact our team if you need help with your communication preferences or have questions about how your request information is handled.